Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
Read More
Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
Read More
WCO Enhances Jordan Customs with Advanced Training Program

WCO Enhances Jordan Customs with Advanced Training Program

The WCO assisted Jordan Customs in establishing an internal trainer team to enhance training capabilities. A competency-based approach was adopted to support customs modernization. Data analysis was used to evaluate the effectiveness of the training and optimize resource allocation. This initiative strengthens Jordan Customs' ability to deliver effective training programs and contribute to regional and international customs cooperation.

01/05/2026 Customs Knowledge
Read More
Amazon Sellers Gain Edge with Datadriven Competitor Analysis

Amazon Sellers Gain Edge with Datadriven Competitor Analysis

This article reveals four effective methods for estimating Amazon competitor sales: Review count assessment, Feedback count assessment, Add to Cart assessment, and third-party tools. By combining these approaches, sellers can gain a more accurate understanding of the market landscape, effectively support product selection decisions, and improve operational efficiency. This comprehensive analysis helps sellers make informed choices and optimize their strategies for success on the Amazon platform.

01/04/2026 Logistics Industry Insights
Read More
WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
Read More
Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
Read More
WCO Supports Sudan in Improving Customs Risk Management

WCO Supports Sudan in Improving Customs Risk Management

A WCO assessment of Sudan Customs' risk management practices aims to support the country's implementation of the WTO Trade Facilitation Agreement. The report acknowledges progress while also identifying shortcomings and providing recommendations for improvement. This includes strengthening risk assessment methodologies, enhancing data analysis capabilities, and fostering better coordination among different customs units. The assessment seeks to optimize resource allocation and streamline customs procedures, ultimately contributing to increased trade efficiency and security for Sudan.

01/05/2026 Customs Knowledge
Read More
Chinas AI Tutors Baidu and Alibaba Bots Tested for Learning

Chinas AI Tutors Baidu and Alibaba Bots Tested for Learning

This study evaluates the application of ERNIE Bot (Wenxin Yiyan) and Qwen (Tongyi Qianwen) in the field of education. Tests in subjects like high school English and junior high school mathematics reveal that both models possess strengths and weaknesses, indicating room for improvement. The assessment highlights the current capabilities and limitations of these large language models in supporting educational tasks and providing personalized learning experiences. Further research and development are needed to optimize their performance and ensure their effective integration into educational settings.

12/30/2025 Logistics Industry Insights
Read More
IATA Launches Digital Training for Air Cargo Safety Compliance

IATA Launches Digital Training for Air Cargo Safety Compliance

IATA introduces digital dangerous goods compliance training, updating regulatory knowledge, enhancing skills, and reducing transportation risks. This includes instructor competency-based courses, ensuring trainers are equipped to deliver effective and up-to-date instruction. The training aims to improve safety and adherence to regulations in the handling and transport of hazardous materials by air. This digital format allows for easier access and more flexible learning, contributing to a more secure and compliant air cargo industry.

12/30/2025 Logistics Encyclopedia
Read More
Liberia Upgrades Tax Agency HR Systems with WCO Assistance

Liberia Upgrades Tax Agency HR Systems with WCO Assistance

With the support of the World Customs Organization (WCO), the Liberia Revenue Authority (LRA) is modernizing its Human Resource Management (HRM). This includes developing a job catalog and competency framework, as well as initiating capacity assessments and change management. Emerging as a model in West Africa, the LRA is progressing towards becoming a regional leader in HRM, offering valuable lessons for other developing nations. The modernization efforts aim to enhance the efficiency and effectiveness of the LRA's workforce.

01/05/2026 Customs Knowledge
Read More